Sign Up!

🌟 Introducing new community titles and rewards – your Road to Legend starts HERE! 🌟

Store unavailable

rwaymire
rwaymire Posts: 2

Level 1

I keep getting the message store is unavailable and I am losing my bottles. Please help!!!

Answers

  • Yosca
    Yosca Posts: 17,477

    Hello @rwaymire Welcome to Soda Community

    Sorry for the late reply.

    Please try this: provided you saved your progress with a King account, log out of the game - clear the cache ->Β not dataΒ Β that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates - log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.

    Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

    Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data

Hey! Would you like to give us your opinion?