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It happened on phone and iPad.
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This did not fix the connection. What else can I try?
Hello @Maricarol Welcome to Soda Community
I am sorry to hear this. Let’s try troubleshooting:
provided you saved your progress with a King account, log out of the game - clear the cache -> not data that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates - log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.
Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data
If that doesn’t work do you see this error on profile settings and you're not able to log out/log in to your game account?
Let me know, so we can help you further
