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Why are my lives not regenrating?

ryoung1516

For 2 days I have 0 lives, help

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ryoung1516

That worked, thanks!

Yosca

Hello @ryoung1516 Welcome to Soda Community

I’m sorry to hear this. Let’s try to figure this out.

First, please do the troubleshooting:

provided you saved your progress with a King account, log out of the game - clear the cache -> not data that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates - log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.

Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data

Do you see a timer running, that lives are replenished? Also, can you show me a screenshot of your map with your lives on it? https://www.take-a-screenshot.org

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Yosca

You’re welcome @ryoung1516

Happy crushing 🤗

ryoung1516

That worked, thanks!

Yosca

Hello @ryoung1516 Welcome to Soda Community

I’m sorry to hear this. Let’s try to figure this out.

First, please do the troubleshooting:

Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data

Do you see a timer running, that lives are replenished? Also, can you show me a screenshot of your map with your lives on it? https://www.take-a-screenshot.org