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Hi all: I play CC soda on 2 different laptops. Both are signed in through FB. One laptop is at one level and the other is at another level. Any suggestions on how I can sync them to same level? TIA
@Yosca. No I won't reinstall so I'll move on to another game. Thank you for trying to help.
Hello @Tricia55 I didn’t receive your tag, as you can see my name is not in bold.
I got an answer. The Studio said it could be due to the pre-released levels not syncing properly, but I still don't know why they don't sync properly, sorry.
If you uninstall and reinstall (just the game that doesn’t sync) you will lose your boosters, as they are stored in your device’s memory! When it is recommended to uninstall and reinstall, I hope if you decide to do so, it can solve your sync problem.
@Yosca. King support says to uninstall game and reinstall but I'll lose my boosters, won't I?
@Yosca. King tech support told me to uninstall and reinstall but I'll lose my boosters won't I?
As soon as I here something @Tricia55 I will reply here in the thread.
Unfortunately no news yet.
@Yosca can you let me know when you know something?
@Yosca thank you
Thank you @Tricia55 I’ll pass this on to the CM!
@Yosca. I play on an Ipad, Iphone and two laptops. At level 10945 (the last level on ipad and iphone for now) I started playing again on the laptops. I played 10946, 10947 and 10948 on 1 laptop. When I went to the 2nd laptop which is also signed in through FB, I was still at level 10946 on that laptop. So I have to play each level twice for it to count on both laptops. Please let me know if this can be fixed. Thank you for your assistance with this. Truly appreciate.
Hi @Tricia55
Can you tell me on which devices you are playing the game? In addition, I would like to know at what level the different devices show your game. I need all this info so the CM can check your game.
@Yosca I did everything you suggested to no avail. My game ID is 3373036645
Sorry to hear this @Tricia55 Are both devices on the same latest game and device updates?
Let’s try again:
log out from both Facebook account on both devices
force close the apps and restart both devices
check if any updates are available and update the app on both devices
open the game on the device where you are on the correct level and connect it to Facebook
then open it on the other device and connect it as well to your Facebook account
Please first try these steps. If both devices are still not synced, can you tell me what your game ID is, 👉 here is how to find on Facebook and on which devices (make and model number) you play the game?
@Yosca That didn't work. Tried everything!
Tried that. Doesn't work. It will not sync
Hello @Tricia55
When using the same account credentials you’re progress should be at the same level; if not, you have a sync issue.
Please try the following steps:
Log out of your account via the Settings menu.
Close the app.
Turn your device off.
Wait for 10 seconds.
Switch your device back on again.
Reopen the app and log back into your account.
Note: do not uninstall your game! When you do that you will lose all boosters as they are stored on your device's memory!
Hope this helps 🙂
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I returned playing the game after some while, but I've noticed that I can't edit my profile. Not sure why it shows United Kingdom either. I was in Israel when I've installed the game, now I'm in India. It looks like this:
hello….Im wanting to Bake in the bakery,however it always says “Bakery opening soon”……This has been non stop for the past few weeks now…
Whenever I choose to watch ads for a bonus or extra lives etc, the ads have started to freeze. It’s the ad for teaching or education or something. It’s so annoying. I’m losing levels because of it and happened about 6-10 times in the last hour I have been playing. What is causing this?
Hola. Salí del juego, dejando mí sesión como ganador y tomando los regalos del comienzo del día y a los minutos vuelvo a ingresar y al jugar, me doy cuenta que me sacó la racha y sus ventajas. Estoy molesto.
my game will not load. It gets to a certain point and just stops. Please help.
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
Before we look at the type of levels, let's also look at the Level Indicator! ⚠️ Level Difficulty Indicators Some levels are tougher than others, so icons and borders warn you in advance: 🟧 Hard Levels: Marked with an orange border. 🟥 Super Hard Levels: Marked with a red border. ⬛ Ultra Hard Levels: Marked with a dark red…
