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I attached the pic for demonstration. As you can see it didn’t show text or context. How I can fix this?
Ps I uninstalled and downloaded for two times and change to another account but it still doesn’t work
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Hello and welcome to Soda Community @areeyaaom
This is strange 🤔
Although uninstalling and reinstalling the problem persisted, I recommend going through all the troubleshooting steps:
provided you saved your progress with a King account, log out of the game - clear the cache -> not data that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates - log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.
Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)
Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data
If this still doesn't solve the problem, can you tell me what device you're playing the game on?
For Android Settings- About Phone - (for example Model number SM-695F)
For iPhone Settings -General -About - (for example Model number MRY42QL/A)
