Events

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2561845#Comment_2561845

Hi,

My previous post applies to all features, not just Piggy Bank. For example, some players don't have Social Hub feature or Team feature while others and you do.

Some features can be momentarily missing, that's why it's important to check troubleshooting steps. It they're still missing despite troubleshooting, it means feature unavailability is planned by Soda Studio, so it's not an anomaly. hope this clarifies better.

Unless the situation changes and we moderators are notified of something problematic involving many Soda players. As of now, that's not the case.

Last type of wonderballs in Treasure Hunt can offer different bundles of rewards. Are you referring to last type of wonderballs (marvelous wonderballs)?

I can forward your feedback you'd like to see gold bars in them more often🙂

How about episode race. I noticed that batula don't give gold bars again

thanks. your game looks ok and events are available in your game, so we could tentatively exclude connection issues happening in your game. I assume you tried troubleshooting steps I posted here, since I got no confirmation from you about that. I understand your game is running in good conditions and doesn't need to be looked into at the moment.🙂

As I mentioned above, absence of individual features is not an anomaly, though I can understand it's a source of frustration for players; features are missing in my game and in other players' games as well, not all players can have the same features and events at the same time. For more infos, please read here

Piggy Bank could be momentarily absent if you can't find it in the shop like it's explained here ; it can appear again in the future but unfortunately that happening is up to Soda Studio only, not the players.

Hope that answers your question 🙂

Infinix s5

Hello @praiselove

I meant your map in Soda game where your levels, avatar picture and events widgets are visible 😅 since we were talking about event missing, it's important to know whether all events widgets are missing or only some of them and if current theme loads correctly. But I take from your comment about Love Season that the game does load the theme as it should

Also, let me know when you tried troubleshooting steps listed above and if they help, it's important information.

thanks

A new exciting season is planned to start new week for all Soda players 😉

Infinix s5

kawaiifofu

Why is it taking so long for the season of love to end?

I don't know how your maps looks like yet but individual events being missing in the game is not an anomaly, usually Soda Studio spreads out features to different groups of players and then they rotate. the reason some events are missing is because others events are available instead, for example.

This is the case especially for Piggy Bank. As for episode race, I'm not sure we're referring to the same event since you don't play against your team mates but random players in episode race.

Checking troubleshooting steps helps players make sure the game is running smoothly, so features should appear, if they're available in the game:

troubleshooting:

Do you read a red connection error message ("there was a connection error, try again in a bit") when you visit profile settings in soda app? Let me know if you do have it because you can't log out and log in to your account. You can't contact King Player Support from your app too.

If you don't see this kind of error message, please go ahead and:

check for Soda and device updates
check that your device has at least 2 GB of free storage
provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
you might need to repeat the steps above 3-4 times

*it depends on on the type of the device. Read all details here.

If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters

If you own Apple mobile, visit Settings - Safari - Clear History and Website Data

If you own a Kindle fire, check this out

it's not possible to do in Microsoft app on computer

ok @praiselove

which device do you use? (make and model)

Also please take a screenshot of your map and post it here, as it'd help understand what's going on

thanks

---

how to take a screenshot: https://www.take-a-screenshot.org/

Save the image on your device storage if you use a computer.

Upload the image from your device to this forum discussion. Click the icon circled in red that shows a mountain:

Candy crush soda saga

Hello @praiselove and welcome to Soda community!

Which game are your referring to, Candy Crush Soda Saga or Candy Crush Saga

Thanks

Comments

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2561845#Comment_2561845

Hi,

My previous post applies to all features, not just Piggy Bank. For example, some players don't have Social Hub feature or Team feature while others and you do.

Unless the situation changes and we moderators are notified of something problematic involving many Soda players. As of now, that's not the case.

Last type of wonderballs in Treasure Hunt can offer different bundles of rewards. Are you referring to last type of wonderballs (marvelous wonderballs)?

I can forward your feedback you'd like to see gold bars in them more often🙂

How about episode race. I noticed that batula don't give gold bars again

Hope that answers your question 🙂

Infinix s5

Hello @praiselove

Also, let me know when you tried troubleshooting steps listed above and if they help, it's important information.

thanks

A new exciting season is planned to start new week for all Soda players 😉

Infinix s5

kawaiifofu

Why is it taking so long for the season of love to end?

This is the case especially for Piggy Bank. As for episode race, I'm not sure we're referring to the same event since you don't play against your team mates but random players in episode race.

Checking troubleshooting steps helps players make sure the game is running smoothly, so features should appear, if they're available in the game:

troubleshooting:

Do you read a red connection error message ("there was a connection error, try again in a bit") when you visit profile settings in soda app? Let me know if you do have it because you can't log out and log in to your account. You can't contact King Player Support from your app too.

If you don't see this kind of error message, please go ahead and:

check for Soda and device updates
check that your device has at least 2 GB of free storage
provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
you might need to repeat the steps above 3-4 times

*it depends on on the type of the device. Read all details here.

If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters

If you own Apple mobile, visit Settings - Safari - Clear History and Website Data

If you own a Kindle fire, check this out

it's not possible to do in Microsoft app on computer

ok @praiselove

which device do you use? (make and model)

Also please take a screenshot of your map and post it here, as it'd help understand what's going on

thanks

---

how to take a screenshot: https://www.take-a-screenshot.org/

Save the image on your device storage if you use a computer.

Upload the image from your device to this forum discussion. Click the icon circled in red that shows a mountain:

Candy crush soda saga