Ongoing issue on Apple iOS: What to do if my game crashes!

FluffyDinosaur

We've been informed that some players are recently experiencing crashing issues in their games.

This is caused by a change in Apple's change in some of its software versions (affected versions: 15.6, 15.6.1, 15.7, 15.7.1, 15.7.2)

But don't worry- here's how you can fix the problem and get back to your game:

1. Back up your device using iCloud or your computer.
2. Plug your device into power and connect to the internet with Wi-Fi.
3. Go to Settings > General, then tap Software Update.
4. If you see more than one software update option available, choose 15.7.3, 16.0 or higher
5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now.

For more information, please visit Apple support pages.

Thanks for your collaboration, and for playing our games 🤩

berdbrain

Nothing helps! Can’t load candy crush soda on iPhone or iPad. I have all recent updates

jemery

I can’t get the game to load completely, it starts to and then it freezes. I have IOS 16.4.1

ej9718

I updated and it’s still not working. It continually freezes. I have lost big rewards for the last couple days because of it. This might be the end of the game for me

belleabu

Same for me. Most up to date IOS. Glitches and the finally freezes

marianestilben

I have IOS 16.4.1 and it’s still not working

Smileyv687

Same for me. Most up to date IOS. Loads my daily reward but will not let me play. I would hate to have to start all over again.

marianestilben

I’ve noticed that the bug is on the fish

joycejj

Same for me. I have 16.4.1 (a) and game is still freezing! So frustrating.

Jread

Same for me. Haven’t been able to play for 5 days now

cornejoe59

My fish keep freezing which slows the game down and is completely frustrating.