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I'm not getting my daily bonus each day but only occasionally
merlina1952
Posts: 3
Level 1
in Support
I only get my daily bonus every once in a while but not every day
1
Answers
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Hello @merlina1952 and welcome to Soda community!
Do you mean that your daily bonus streak is broken every time when supposedly you're missing a day?
Checking troubleshooting steps might help:
- check for Soda and device updates
- check that your device has at least 2 GB of free storage
- provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
- you might need to repeat the steps above 3-4 times
*it depends on on the type of the device. Read all details here.
If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters
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Also, when daily bonus doesn't come up, try to restart the game app a few times and also play any level a few times to reconnect to King servers 🙂
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