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I cannot collect wins the message is eating for internet
Also does not update yellow
Why
Maddyoday@gmail.com
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Hello and welcome to Soda Community @Mward25
First of all, please edit your comment —> tap/click on the 3 dots top right, tap/click on edit, delete your email address (if you don’t want your email address to be spammed) and click/tap on save.
Sorry to hear you can’t receive your rewards and can’t collect yellow candies. Did you check for game and device updates?
If you’re playing via Soda app, please try the standard troubleshooting as it may resolve these kind of issues:
provided you saved your progress with a King account, log out of the game - clear the cache -> not data that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates - log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.
Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)
Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data
Let me know if this helps 🙂
