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how long is soda saga going to be down

GySgtFreeland
GySgtFreeland Posts: 7

Level 2

How long will soda saga be down can you tell me

Answers

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008

    Hello again @GySgtFreeland

    Can you elaborate more about your problem?

    Is the app not able to load when you launch it?

    Let's check if troubleshooting helps

    • check for Soda and device updates
    • check that your device has at least 2 GB of free storage
    • provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
    • you might need to repeat the steps above 3-4 times

    *it depends on on the type of the device. Read all details here.

    If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters

    If you own Apple mobile, visit Settings - Safari - Clear History and Website Data

    If you own a Kindle fire, check this out

    it's not possible to do in Microsoft app on computer


    Let me know if it works or if you still experience this issue 🙂

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