Need a Helping Hand? 💭
Got a game question or need help? This is the place to ask!
Hello @O4L5D welcome to Soda Community.
I am sorry to hear your purchase wasn’t successful 😕
Unfortunately we cannot handle purchase issues in the Community, due to personal information, but Player Support can. If you happen to play on a mobile device or Windows app, you can contact directly from the device. That way Player Support will automatically get your purchase history and transactions. All you need to do is:
- Tap on the blue gear
- Tap on the ? mark
- Tap on “My Purchases“
- Choose and tap on a topic that is closest to your question/issue
- Scroll down to the bottom and tap on "Contact Us"
If you don’t play on mobile or Windows app, please contact Player Support Team 👉 here Describe briefly your complaint, and don’t forget to mention your Game ID, 👉 here is how to find
Hope this helps 🙂