Level 4697 & 4698 glitches

Hy_me

Anyone been stuck on these levels due to glitches? I can't move currently and 4697 I had to reopen and hit the 'hand' switch to get the board to move

Pitty_Kitty

Hello @Hy_me and welcome to Soda community!

What kind of kind of glitches do you see?

Which device do you use to play Soda? Make and model please

I'll go check these levels, in the meantime did you check whether this issue still persists after troubleshooting steps?

• check for Soda and device updates
• check that your device has at least 2 GB of free storage
• provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
• you might need to repeat the steps above 3-4 times

*it depends on on the type of the device. Read all details here.

If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters

If you own Apple mobile, visit Settings - Safari - Clear History and Website Data

If you own a Kindle fire, check this out

it's not possible to do in Microsoft app on computer