Can't claim 100 gold bars

wobberta

I got an email today from king saying I had 100 gold bars waiting to be used but when I click on it nothing happens. Any ideas?

Yosca

Hello @wobberta

This type of email usually means that you have gold bars in your game that you have unused.

Have you recently used your gold bars? It is possible that this has not yet been processed and that you will therefore receive an email as a reminder.

Do you play or have you played any other King games and that these games are referenced?

wobberta

I'm not sure i understand. I have, as you can see in the photo, only 2 gold bars and used 10 out of 12 that I had last week, I have never had as much as 100 gold bars... Where in the game would I have unused bars????

The only thing I didn't get to use were my boosters that I got from amazon games when I had to uninstall candy crush soda to get the bakery working again because nothing that was suggested solved it.

So I have no idea what the email is about. I play the normal candy crush too but if you look at the photo I sent it clearly refers to soda...

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2647715#Comment_2647715

I’ll ask around @wobberta 🤗

Yosca

Hello again @wobberta

I'm sorry you received this email. Apparently this was an error, as the number of gold bars your game shows is the correct number.

Sorry for the confusion 😔