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Playing CC Saga on iPhone 13. Screen goes black when I click on ads.
Tried everything!
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Hello @mickey1951 and welcome to Soda community!
Which game are you referring to, Candy Crush Soda Saga or Candy Crush Saga?
since I don't know which steps you've already tried, please check troubleshooting steps:
*If you own Apple mobile, visit Settings - Safari - Clear History and Website Data
If the issue still persists please contact Player Support (customer service) directly from your Soda app and report the malfunctioning ads:
How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" Icon- visit "technical & connection issues"- "thanks for reaching out"- scroll down and click "contact us". In the form please select "advert issues or reporting" and then "I experienced a bug with an advert." Explain your problem and specify which steps you've already tried, name the malfuctioning ad and send.
