Demoted

2021Survivor

I had reached level 2 on the prizes and dues to reaching the end of the board 11800 and can't play, it has demoted me to level 19. I can't help my team on the connect 4 or anything. Please explain why I am demoted when it isn't mt fault.

I appreciate your assistance.

Thank You!

Yosca

Hello @2021Survivor

Do you perhaps mean Soda Supreme? You can level up when you spend a certain amount of gold bars in your game.

I can understand your frustration that because you run out of levels to play within the time limit, you're being put down one tier. I am sorry about that.

We'll be happy to pass on your feedback.

Pitty_Kitty

Hello @2021Survivor and welcome to soda community!

I'm not sure I understand this correctly, would you share screenshots of the game?

Thanks

2021Survivor

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2667908#Comment_2667908

I am sorry I can't screen shot that. It told me I had 30 days to spend 2000 gold bars and it had only been up a week. I was on 20 and had already completed 19. If you used(spent) 2000 bars you received all kinds of boosters. That is gone. They had put up the buy one, buy the next then get the 3rd one free. Since I can't play so much for any of them.

Thanks

Pitty_Kitty

Hello @2021Survivor

I'm afraid I still don't undestard what's going on and which feature or features you're referring to.

Have you purchased an offer?

In case you don't know how to take a screenshot, as they would really help in this case:

how to take a screenshot: https://www.take-a-screenshot.org/

Save the image on your device storage if you use a computer.

Upload the image from your device to this forum discussion. Click the icon circled in red that shows a mountain:

Yosca

Hello @2021Survivor

Do you perhaps mean Soda Supreme? You can level up when you spend a certain amount of gold bars in your game.

I can understand your frustration that because you run out of levels to play within the time limit, you're being put down one tier. I am sorry about that.

We'll be happy to pass on your feedback.

2021Survivor

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2669123#Comment_2669123

Thank you for the response. Now if I could only play!

mhall1061

My team Admin has been at the same level since I joined this team. I don't want to be in charge but if someone starts or joins a team they should be active. Not necessarily as active as I am but at least play a little bit.

2021Survivor

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2672027#Comment_2672027

I have finished the game board. The computer puts the 4 in a row on a team so I cannot play and if the others can, then by the time I log in they say I am not qualified and I log in daily. It is ok. I am learning this game can be lived without me playing but I do enjoy it and hope they get it completed soon.

Thank you!