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New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
connection
glj1063
Posts: 11
Level 2
in Discussions
ive done all trouble shooting,still cant get internet connection.....NOW WHAT
1
Comments
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Welcome to Soda Community @glj1063
Have you performed the troubleshooting below?
=> provided you saved your progress with a King account, log out of the game - clear the cache -> not data that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates - log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.
*Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)
*Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data
If that doesn’t work, please check your profile, do you see an error like this? 👇
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