👥💕New Friendship system- How to request Lives and Boosters?

Pitty_Kitty

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2706952#Comment_2706952

Hello @Tim_Mei

Does you wife try to close and reopen the app to check if social hub gets more notifications?

Thanks

Pitty_Kitty

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2706591#Comment_2706591

Hello @Bcamp1980 !

Sorry to hear about this.

I've asked to split off your comment to make a discussion in Support area so we can discuss about this easier and find out what's going in your game 🙂

VBH2022

Since the new “social” has appeared onscreen I “help” at least ten times a day with lives and boosters . But I don’t think my requests are visible ?

Courtney1990

I don't know

Jackiebeshoar11

You’ve turned this game into trash if this continues I will just delete and find another game

MolMolSoda

Not exactly when appear at that time. But error message appear when i start the game or wanna get present from thick the tile.

tash23lynn

I want my lives back.. nobody is ever online when I am to send me any lives through the terrible new system. plus my episode race isn't working for some reason.

Pitty_Kitty

Hello @VBH2022 and welcome to Soda community!

Sorry to hear that, let's try to find out what's going on🙂

Have you ever seen any lives or boosters sent to you up til now?

Which device do you use to play Soda? Make and model please

Do you see any error messages displayed in the game?

How many friends are in your friends list, more or less?

what is your game ID number? Here's how to find it

thanks

Kccoco

Like the old way better to get lives, Not playing the game as much now because of having to wait for lives.

Pitty_Kitty

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2707783#Comment_2707783

Thanks for the infos @MolMolSoda

Do you see this error message?

Could let me know if the issue still persists after checking these steps:

• check for Soda and device updates
• check that your device has at least 2 GB of free storage
• provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
• you might need to repeat the steps above 3-4 times

*it depends on on the type of the device. Read all details here.

If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters

If you own Apple mobile, visit Settings - Safari - Clear History and Website Data

If you own a Kindle fire, check this out

it's not possible to do in Microsoft app on computer

Thanks