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Why are my desk top PC, tablet and phone not on the same level ? I should be on level 12004 but my tablet and phone stopped at 11980 and says no more levels ????
WOW.......So it's Friday and my tablet and phone caught up to my desk top PC but I still have a cone saying "new content coming soon" because now I am on level 12025. So now there won't be any new levels until NEXT Friday ???? Looks like no more candy crush for me. Off to find other games to play.
You’re welcome @Chrismama 🙂
Thank you Yosca. I guess I will have to wait until this next Friday for more levels. As for purchases, I never buy anything. I can pass levels with my earned rewards and Batula power balls. I really do appreciate your help.
Hello again @Chrismama
I'm sorry but it can't be right that 10 days ago your last level was 11980 on your mobile devices (tablets and phones), sorry. Windows levels are usually 90 levels ahead of mobile devices, and the last level for mobile is 11980. You can check the latest levels 👉 here 🙂
I'm sorry you uninstalled the game and lost your boosters as they are stored in your devices memory. (uninstalling and reinstalling is always a last resort). If you have lost and not used any purchased boosters, please contact Player Support:
If you happen to play on a mobile device or Windows app, you can contact directly from the device. That way Player Support will automatically get your purchase history and transactions:
- Tap on the blue gear
- Tap on the ? mark
- Tap on “My Purchases“
- Choose and tap on a topic that is closest to your question/issue
- Scroll down to the bottom and tap on "Contact Us"
If you don’t play on mobile or Windows app, please contact Player Support Team 👉 here Describe briefly your complaint, and don’t forget to mention your Game ID, 👉 here is how to find
Regarding the Community; we're all players (including mods) here except the CMs. They are King employees 🙂
Hi, sorry everyone for getting all upset but I have been playing these King games for over 15 years. Never had this problem before. It's been at least 10 days now with no new levels on my tablet or phone. I can only play on my desk top PC. I just signed up for this site because I thought that King had tech people on here to answer questions and fix problems. I have uninstalled and reinstalled Soda but still not working correctly. I've logged out and back in. Checked Google playstore to see if there were any new versions or updates. Re-started all devices. Nothing !!! I wish somebody from King would just tell me what the problem is.
I am playing all candy crush, Saga, Soda, Jelly and Friends but this issue is with Candy Crush Soda. Friday just passed and it still says new content coming soon ???? I've lost all my progress and rewards. Did not qualify for the tournament. I've been playing for years. Guess I will have to uninstall and try some new games.
Hello @Chrismama welcome to Soda Community
Yes, that is correct, Windows levels are ahead of mobile devices levels. Every Friday new levels will be released 🙂
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Played for 15 years. This time I started a new game and am on Level 101. I have yet to find "RocketRush" to play, as well as well as any contest??? I almost quit playing because the game wouldn't load or start with my email addy or name. Also who is "BlueElenorie"?? I had trouble getting in here due to that name coming up?…
So on my pc it has my email and it shows normal until i go to edit it there's spaces where there shouldn't be so now I can't log in on my phone with my actual email and idk what to do.
how do i update my candy crush soda saga
I am wondering why my game has reset twice in the last 2 weeks. I do play every morning. I was in the 300 plus days and it reset saying I hadn’t played the day before ( game did an update) and then I was on day 8 and it told me I hadn’t played the day before.
I tried to purchase a 9.99 purchase several days ago. It was denied, then yesterday it went through and shows on my Bank account and in my Google account but the Items purchased did not show up in the game. I either need a refund or purchased items put on my game.
Not seeing 4-in-a-row in your game right now? Don’t worry, it's not a bug! 🛠️ The event has been paused for now to make space for new events and tasty surprises we’re testing out. 🍬✨ As always, events can come and go, and sometimes we like to shake things up to keep Soda feeling sweet and exciting! The Soda studio is…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
