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Obviously I'm connected to the internet but all my front page games and tabs are missing. I've been playing for years. I'm missing my social page, team page, all the separate contests. Everything.
Actually there were no folders anywhere. I was able to play a level but that was all. It eventually came back after logging in and out.
Just FYI. My cache is clear, my phone has plenty of room. I received no error msgs. Obviously I have an account (??) In fact, I was able to play a level, but because I wasn't connected to my team or any of the other side games, I didn't want to do that. So I just logged in and out until it all reappeared. I think this was a Soda issue, not my device issue.
Hi! Thanks for your quick response. I'm on an Android. I rebooted my phone and it didn't work but after entering and exiting a few times, it all came back. This happens from time to time, but this time seemed longer than usual.
If the issue still happen, please provide these infos:
Thanks
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how to take a screenshot: https://www.take-a-screenshot.org/
Save the image on your device storage if you use a computer.
Upload the image from your device to this forum discussion. Click the icon circled in red that shows a mountain:
Hello @miamimoon and welcome to Soda community!
Sorry to hear this. Let's try to find out what's going on π Social Hub and Teams are not supposed to be grouped elsewhere.
Please check troubleshooting steps and let me know if the issue still persist:
If you don't see this kind of error message, please go ahead and:
*it depends on on the type of the device. Read all details here.
If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters
If you own Apple mobile, visit Settings - Safari - Clear History and Website Data
If you own a Kindle fire, check this out
it's not possible to do in Microsoft app on computer
There should be a folder called "activities" on the page. They moved everything in there.
Apparently they thought it would somehow make the game better if we had to keep going in and out of an extra screen just to see what was happening instead of seeing all of it at a glance.
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Hi Soda fans! π Some players have reported seeing a profile picture they didnβt choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. Whatβs happening? You may see a profile picture that isnβt yours You might not be able to change your avatar right now π‘ Good to know: Thisβ¦
π¨ Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! π π How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game andβ¦
