Golden Tickets

niani78

I haven’t been receiving golden tickets for awhile now. Have they gone away?

Pitty_Kitty

Hello @niani78 and welcome to Soda community!

No, the feature has not been removed.

Please check troubleshooting steps below. If you still don't see the feature afterwards, then the feature might not be not available in your game at the moment but can come back in the future 🙂

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• Do you read a red connection error message ("there was a connection error, try again in a bit") when you visit profile settings in soda app?

If you don't see this kind of error message, please go ahead and:

• check for Soda and device updates
• check that your device has at least 2 GB of free storage
• provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
• you might need to repeat the steps above 3-4 times

*it depends on on the type of the device. Read all details here.

If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters

If you own Apple mobile, visit Settings - Safari - Clear History and Website Data

If you own a Kindle fire, check this out

it's not possible to do in Microsoft app on computer