Why am I not getting my daily bonuses

debian56

I am not receiving my daily bonuses it keeps taking me back to day one

Pitty_Kitty

Hello @debian56 and welcome to Soda community!

Sorry to hear that. Please check troubleshooting steps and let me know if the issue persists afterwards

• Do you read a red connection error message ("there was a connection error, try again in a bit") when you visit profile settings in soda app?

If you don't see this kind of error message, please go ahead and:

• check for Soda and device updates
• check that your device has at least 2 GB of free storage
• provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
• you might need to repeat the steps above 3-4 times

*it depends on on the type of the device. Read all details here.

If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters

If you own Apple mobile, visit Settings - Safari - Clear History and Website Data

If you own a Kindle fire, check this out

it's not possible to do in Microsoft app on computer