Need a Helping Hand? 💭
Got a game question or need help? This is the place to ask!
⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New life
carolross0
Posts: 1
Level 1
in Discussions
Don't receive any life's when ask team, can give but not reciwvw
1
Comments
-
Hello @carolross0 and welcome to Soda community!
I'm sorry to hear that. Would you be able to send a message to your teammates via Soda chat and ask them if they're granting the request you're sending them?
Do they see your requests?
In the meantime please check troubleshooting steps and let me know if it helps or not
- heck for Soda and device updates
- check that your device has at least 2 GB of free storage
- provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
- you might need to repeat the steps above 3-4 times
*it depends on on the type of the device. Read all details here.
If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters
If you own Apple mobile, visit Settings - Safari - Clear History and Website Data
If you own a Kindle fire, check this out
it's not possible to do in Microsoft app on computer
1
