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New life

carolross0

Don't receive any life's when ask team, can give but not reciwvw

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Pitty_Kitty

Hello @carolross0 and welcome to Soda community!

I'm sorry to hear that. Would you be able to send a message to your teammates via Soda chat and ask them if they're granting the request you're sending them?

Do they see your requests?

In the meantime please check troubleshooting steps and let me know if it helps or not

heck for Soda and device updates
check that your device has at least 2 GB of free storage
provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
you might need to repeat the steps above 3-4 times

*it depends on on the type of the device. Read all details here.

If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters

If you own Apple mobile, visit Settings - Safari - Clear History and Website Data

If you own a Kindle fire, check this out

it's not possible to do in Microsoft app on computer