Candy Crush Soda Saga

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Money paid but didn’t receive the deluxe items.

I paid the fee to unlock the deluxe items but I didn’t receive the prizes.

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Hi @pampringle1957,

Oh no! I'm so sorry to hear that. For any issues with purchases you need to contact our Support team. You can find them by pressing the settings icon in game and then going to the "?" icon.

Welcome! 👋

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Accepted answers

All comments

Hi @pampringle1957,

Oh no! I'm so sorry to hear that. For any issues with purchases you need to contact our Support team. You can find them by pressing the settings icon in game and then going to the "?" icon.

Welcome! 👋

New here? Sign in or create an account to join the fun.

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🛠 Game Issues? Check Here Before Posting! 📝
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…