My soda crush keeps saying no internet connection

sschick36

My soda crush opens but won’t contrive turned off devise and restarted still having continues I’ve tried to log in via FB and email

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/420831/my-soda-crush-keeps-saying-no-internet-connection

Hello @sschick36🤗 Hearty Welcome to our sweet King Community!

I am sorry to hear that you are experiencing connection issues in your game!

This is Candy Crush Saga community! But, it is ok! I will give a shout out to our Soda Moderators @Pitty_Kitty and @Yosca to help you out.

Please give a bit for them to join the discussion! If you need to add any comments in the mean time, simply type in the blank box given below to my comment.

Thank you for joining our Community and have a great rest of the day🍫🍫

Yosca

Welcome to Soda Community @sschick36

I am sorry to hear this. Let’s try troubleshooting:

provided you saved your progress with a King account, log out of the game - clear the cache -> not data  that will delete your boosters - power off your device for at least 10 seconds - restart your device - check for game and device updates - log back into the game - (re)play some levels. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.

*Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

*Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data

If that doesn’t work, please check your profile. Do you see an error like this?

medar69

Yes I have an error like you are showing at the end and have already tried everything else so What do I do now

wklsunflower

I'm having same problem please assist