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Tried restarting. Also turns off if clicking close to the game sign. Help please
Hello @PaulAllan welcome to Soda Community.
Sorry to hear this. Have you saved your game, using an account? Do you play on Soda app? Let’s try troubleshooting:
provided you saved your progress with a King account, log out of the game - clear the cache -> not data that will delete your boosters - power off your device for at least 10 seconds - restart your device - check for game and device updates - log back into the game - (re)play some levels. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.
*Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)
*Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data
Thank you, after much frustration this fix worked.
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I recently won all my Rewards, on my Game Board, and I didn't used them. So, please, tell me where are all my Rewards, on my Game App? I worked hard receiving them, by playing this Game App. However, in one small step, you'll have taken them away. And, thought I'd not noticed it! Shame on you! I wanted all my Rewards…
Purchased a product for Soda Saga. As soon as I hit one touch buy, the game reset. I didnt think I bought. So I redid the buy. Now I see 2 charges on the card. Think that is a RIP OFF. Did you find a new way to get more money? I never recieved the product with the first buy. PLEASE REFUND ASAP.
Please refund my $9.99 asap
Why do I never receive my team point prizes in cc soda? There hasn't been one time.
when will additional levels be added. I’m at the end and have been for 2 weeks.
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
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