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There is no drop down arrow that I can see, found privacy center, did not find permissions. I can play the game, cannot use gold bars, if I try to do activities, says to come back later. Some what confused!
Hello again @jrwerk Do you play on Soda app with Facebook account, or do you play the game on Facebook website? Is your browser up to date?
Check for App permission Facebook:
Log in to your Facebook account / Click the drop down arrow at the top far right corner / Click Privacy Settings / Click Apps and Websites / Click Edit Settings / Click to allow permission / When done click Close.
What do you mean, you can no longer do extras? Do you mean , you don’t have other events/features?
Done all of the above - still same message as screen shot. Connected through Facebook, can no longer do “extras’ either. I have 22 gold bars, when I try to use them, says store not available
Hello and welcome to Soda Community @jrwerk
I am sorry about your problem. Please try the troubleshooting:
provided you saved your progress with a King account, log out of the game - clear the cache -> not data that will delete your boosters - power off your device for at least 10 seconds - restart your device - check for game and device updates - log back into the game - (re)play some levels. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.
*Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)
*Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data
Hello @jrwerk your screenshot shows that you are having issues with the Candy Crush Soda Saga game, but this is the CCS forum
Perhaps @Yosca or @Pitty_Kitty can help you
So, no one has a solution?
This happens when I try to use my gold bars. Can play the game, turns increase up to 120 extra turns, but this happens
Hello @jrwerk🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear that you are having an issue in your game!!
Is the issue - only with the Store OR you are experiencing it with logging into the game, collecting rewards, etc.,
Can you please show me a screenshot of those "no connection" message po-ups?
To reply back, simply type in the blank box given below to my comment. To post the screenshot, tap on the 2nd icon located in the bottom left corner of the open comment box.
Hope to talk to you soon🍫
