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Where did the winning streak bottles go?

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icekriztlz
icekriztlz Posts: 2 Newbie

I keep winning level after level but no more winning streak bottles???

Answers

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008 Soda Moderator
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    Hello @icekriztlz and welcome to Soda community!

    the feature might be not available at the moment. I'm afraid it can happen as all features are not guaranteed to be always present in the game.

    If that's the case, we make sure the game is updated to the latest version and is running smoothly so we help the game app upload all features available at the moment.

    Check out these steps:

    • check for Soda and device updates
    • check that your device has at least 2 GB of free storage
    • provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
    • you might need to repeat the steps above 3-4 times

    *it depends on on the type of the device. Read all details here.

    If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters

    If you own Apple mobile, visit Settings - Safari - Clear History and Website Data

    If you own a Kindle fire, check this out

    it's not possible to do in Microsoft app on computer

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