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My ticket number is13301024,I am having trouble finding my purchase on my google account purchases.Where do I find the purchases on google app.
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Hello and welcome to Soda Community @Dorene55
Google Play will send you a confirmation email every time you make a purchase. However, if you no longer have the email receipts, you can find them listed in your 👉 order history here - just scroll down to 'Find your Receipt and Order Number'.
King would never apply charges to players’ accounts without authorization, and there are no hidden features or purchases in any of our games. All in-game purchases must be initiated in-game. Before a purchase is completed, the buyer must also confirm the Google Play Store payment details and submit their password or give fingerprint authorization.
If the purchase has been carried out without your consent or knowledge, using methods to bypass the security of your account, you must immediately report this to Google Play. They can be contacted for issues concerning activity and fraud on your account hereÂ
Google Play will investigate this and the security of your account and arrange any appropriate refunds for purchases carried out without your consent. You may also want to contact your bank and the police to report the fraud.
For additional help in protecting your device against accidental or unauthorized purchases, please see Google Play's guide to securing your device here
