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Why does your game crash so much? I clear my cache before I play and it still gives me a black screen when loading
Hello @Lyncarol
Thanks for the reply. If the crashing is caused by ads feature only please report the specific ad to King Player Support so the team dedicated can look into it 🙂
How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" Icon- visit "technical & connection issues"- "thanks for reaching out"- scroll down and click "contact us". In the form please select "advert issues or reporting" and then "I experienced a bug with an advert." Explain your problem, name the malfunctioning ad and send.
I play on an iPad Generation 9. iOS 17.0.3. I don’t know where to find the version of the Soda app, but I just updated it about an hour ago. I have plenty of free storage space. The screen goes black when an ad tries to play and most of the times they don’t load the way they should. This started on Monday, 10/16.
Hello @Lyncarol and welcome to Soda community!
I'm sorry to hear about this.
Which device do you use to play Soda? Make and model please
What is the latest version of software installed in your device?
What it the latest version of Soda app installed in your device?
Does your device have at least 2 GB of free storage?
When did this issue start?
Thanks
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Why am I playing from the beginning again? How do I get my old account back?
plus moyen de se connecter aux jeux candy pourquoi
De ce nu pot salva jocul pe alt dispozitiv?Ideal ar fi sa creați un buton și sa facem acest lucru simplu, fără sa ne mai trimiteți în CLOUD,FACEBOOK etc
When you have stars you can redeem for rewards on island ,the bubble doesnt come up so you can redeem them. I have 100 stars but no bubble to get to island . Uninstalled and reinstalled, reset my phone with no results.
varför får man aldrig mer än 7 guldtackor i tävlingen om avklarade nivåer ?
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…