Candy Crush Soda Saga

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Candy Crush Soda Saga

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Share news, updates, or anything Soda-related you'd love to chat about!
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Need help with the Soda? Ask your question or check for answers here.
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Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
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in terms of weekly contest in the podium streak Why does it say I have to from the

sasitha2005

in terms of Daily weekly contests in the podium streak, Why does it say I have to do a battle my progress is not saved in Candy Crush Soda Saga just once I got second with A SECOND CHECKMARK BUT a FEW MINUTES LATER I DON'T I'm sure GOT SECOND place THIS week that ended about 30 minutes ago and I was first place this time last week and now I feel like I've got to 4 th or 5th place competitors can you do something and get those results the way they were before I saw there were no checkmarks for both first and middle one in the three checkmarks to get the prize please this was the second time it happened because I was second place two weeks ago and got the checkmark and some cheat took those checkmarks away, please I am saying what my computer in Candy crush soda saga weekly contest streak looked like please get them back please reply?

Accepted answers

sasitha2005

i don't know how would do king save THE STREAK OR START OVER BECAUSE I FEEL LIKE I DID WHAT iT SAID 2 TIMES OUT OF 3 BUT I DON'T SEE 2 CHECK MARKS IN THE TRACK TO EARN THE GRAND PRIZE IN PODIUM STREak and I just checked it in my windows 10 computer and it took my progress away everything for last two weeks.

sasitha2005

yes. in phone, Windows 11 laptop and windows 10 pc

All comments

Pitty_Kitty

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2850168#Comment_2850168

Hello @sasitha2005 !

Have you been playing Soda on one device only during these 3 weeks?

If you wish to contact King Player Support for the missing prizes, you may find the instructions in my comment here

sasitha2005

but why didn't I get the prize for doing that for past 21 days.

sasitha2005

but I didn't get that prize for the weekly contest for collecting 3 winners' badges in a row by being in the top 3 even though the second time it glitched I didn't get it even though I am not in the top 3 this week.

sasitha2005

now I think I reached the criteria of the podium streak because I was 3 rd on the third week and first on the first week and second on the second week I think I reached the goal so I should get the goal which is get 3 winners badges in a row.

Pitty_Kitty

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2833963#Comment_2833963

Hello!

It has been changed to include winners and podium players to allow more players to take part but the event is the same. Badges are not getting recorded properly if multiple devices are used to play new levels, I have first hand experience of this too. The Studio looked into this and recommended to use only one device.

If you don't receive your weekly contest prize, please contact King Player Support to ask them to send you your missing prize. For instructions please read my comment above 🙂

sasitha2005

it works in the first time but not the second time in three devices in contest and the one I am doing is for the podium streak not champion streak. which the rules are collect 3 winners badges in a row by reaching top 3.

sasitha2005

Pitty_Kitty

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2833822#Comment_2833822

Hi @sasitha2005

Thanks for your reply. We've been told the event may not work properly if multiple devices are used as a contest top result may be considered in one device but not the others, which makes players lose badges.

King recommends to play new new levels on one device only if players aim to win weekly contest 3 times in a row to earn the championship streak prize

sasitha2005

yes. in phone, Windows 11 laptop and windows 10 pc

Pitty_Kitty

Hello @sasitha2005

If this event was reset due to a glitch it cannot be restored I'm afraid. Do you usually play Soda on multiple devices?

Feel free to report this to King Player Support directly from your Soda app:

How to contact Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" Icon- select any topic and subtopic- scroll down and click "contact us". Select the topic related to your situation. Explain your problem and send.

sasitha2005

No, I got this past weekly contest I was second which ended yesterday at 6pm and on the week before that I was in first place which means I just reached the critical point in the winning streak of the podium streak twhich is collecting 3 winner's badges two out of 3 but now when I go there there are no checkmarks at all there's supposed two checkmarks now zero when I go to candy crush soda saga please do something to fix it.

Pitty_Kitty

Hello @sasitha2005 and welcome to Soda community 😀

Do you mean you expected to get third position in the leaderboard of weekly contest but you now think you got 4th position?

Unfortunately we cannot retrieve the leaderboard of last round of weekly contest

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New here? Sign in or create an account to join the fun.

Accepted answers

sasitha2005

yes. in phone, Windows 11 laptop and windows 10 pc

sasitha2005

All comments

Pitty_Kitty

Hello @sasitha2005 and welcome to Soda community 😀

Do you mean you expected to get third position in the leaderboard of weekly contest but you now think you got 4th position?

Unfortunately we cannot retrieve the leaderboard of last round of weekly contest

sasitha2005

Pitty_Kitty

Hello @sasitha2005

If this event was reset due to a glitch it cannot be restored I'm afraid. Do you usually play Soda on multiple devices?

Feel free to report this to King Player Support directly from your Soda app:

How to contact Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" Icon- select any topic and subtopic- scroll down and click "contact us". Select the topic related to your situation. Explain your problem and send.

sasitha2005

yes. in phone, Windows 11 laptop and windows 10 pc

Pitty_Kitty

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2833822#Comment_2833822

Hi @sasitha2005

King recommends to play new new levels on one device only if players aim to win weekly contest 3 times in a row to earn the championship streak prize

sasitha2005

Pitty_Kitty

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2833963#Comment_2833963

Hello!

If you don't receive your weekly contest prize, please contact King Player Support to ask them to send you your missing prize. For instructions please read my comment above 🙂

sasitha2005

but why didn't I get the prize for doing that for past 21 days.

Pitty_Kitty

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2850168#Comment_2850168

Hello @sasitha2005 !

Have you been playing Soda on one device only during these 3 weeks?

If you wish to contact King Player Support for the missing prizes, you may find the instructions in my comment here

Why do the rewards go automatically onto each game now?
Whenever I get rewards they automatically go onto the next game and get used very quickly. I do not want to use them all the time or all together. This seems to be a recent change. If I've paid for rewards and play 5 games they have gone straight away!
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