How can I get connected
Level 1
I want to buy live with my gold bars but it say app store unavailable what must I do where must I check to get it connected
Answers
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Hello @8303260926084 and welcome to Soda community!
Let's find out what's going on 🙂
Do you see this error message in profile settings?
If you don't see it please check troubleshooting steps and do let me know if the issue persists afterwards. Thanks
- check for Soda and device updates
- check that your device has at least 2 GB of free storage
- provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
- you might need to repeat the steps above 3-4 times
*it depends on on the type of the device. Read all details here.
If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters
If you own Apple mobile, visit Settings - Safari - Clear History and Website Data
If you own a Kindle fire, check this out
it's not possible to do in Microsoft app on computer
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