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Is anyone else having a problem with one of the adds which comes up as oops you have to watch all th

GillyH55
GillyH55 Posts: 1

Level 1

Is anyone else having a problem with one of the adds which keeps coming up as oops you have to watch the full add it is obviously faulty

Answers

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008


    If you experience an issue with a specific advert please contact King Player Support directly from Soda app and report this so the dedicated team can investigate this.

    How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" Icon- visit "technical & connection issues"- "thanks for reaching out"- scroll down and click "contact us". In the form please select "advert issues or reporting" and then "I experienced a bug with an advert." Explain your problem, name the malfunctioning ad and send.

  • zoyland4
    zoyland4 Posts: 11

    Level 2

    Yes I have had these all day today - ads for walk in showers, lingerie etc that don’t actually play but you have to count to at least 20-30 seconds and then it MIGHT get you the bonus. Also the questionnaire ’loop me’ ads are the same. It’s really putting me off playing.

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