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Welcome to Soda Community @Steph125
Sorry to hear this. Please try the steps below:
provided you saved your progress with a King account, log out of the game -
clear the cache -> not data that will delete your boosters -
power off your device for at least 10 seconds -
restart your device -
check for game and device updates -
log back into the game - (re)play some levels. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.
*Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data
