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alan erfle
Answers
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Welcome to Soda Community @1201Sena
Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then boosters can be lost.
The same goes for when you have a new device. When you play with a King or Facebook account your progress and your gold bars will be saved, unfortunately boosters are not registered on King's servers.
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Hello again @1201Sena
What do you mean by “after transfer”?
You might try troubleshooting to see if you get more events/features: provided you saved your progress with a King account, log out of the game - clear the cache -> not data that will delete your boosters - power off your device for at least 10 seconds - restart your device - check for game and device updates - log back into the game, you may repeat this a few times. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.
Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)
Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data