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alan erfle

1201Sena
1201Sena Posts: 7

Level 2

edited January 2024 in Support

Soda. After transfer, no boosters of any kind to play for

Answers

  • kiara_wael
    kiara_wael Posts: 157,673

    Hi and Welcome to the King Community

    This Candy Crush forum but not to worries will move to correct forum , Please visit Candy Crush Soda Community here

    @Yosca .@Pitty_Kitty . Thank you

  • Yosca
    Yosca Posts: 17,883

    Welcome to Soda Community @1201Sena

    Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then boosters can be lost.

    The same goes for when you have a new device. When you play with a King or Facebook account your progress and your gold bars will be saved, unfortunately boosters are not registered on King's servers.

  • 1201Sena
    1201Sena Posts: 7

    Level 2

    there are no boosters to play for. no side ganes to collect new boosters

  • Yosca
    Yosca Posts: 17,883

    Hello again @1201Sena

    What do you mean by “after transfer”?

    You might try troubleshooting to see if you get more events/features: provided you saved your progress with a King account, log out of the game - clear the cache -> not data  that will delete your boosters - power off your device for at least 10 seconds - restart your device - check for game and device updates - log back into the game, you may repeat this a few times. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.

    Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

    Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data

Hey! Would you like to give us your opinion?