Candy Crush Soda Saga

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Candy Crush Soda Saga

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

Candy Crush Soda Saga Facebook Account Merged with King Account

Hi guys,

Apologies if this has been asked before, but I just recently got back to Candy Crush Soda Saga, and it was linked to my FB account, so I didn't have any King account. I created a King account using different email from my FB account. After I unlinked my candy crush account from FB, my save data is now within my FB email address. Is there any way that I can transfer it to my current King Account?

Thank you for your help!

Accepted answers

LoFiGummy

Hi there @Raiser0607 and welcome!

For these sort of requests I would recommend sending a message with the support form, and include the information:

Email of the old account
Email of the new account
PlayerID of both accounts (if possible)
Where you were in the game

You should be able to get a response if you go to the "Contact Us" page regarding this.

All comments

Raiser0607

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2926787#Comment_2926787

It's just, my FB account and King account aren't merged yet. I unlinked the game from my FB account, then on the game apps, my account login is with my FB email address. And I don't have any King account with my FB email. I already created a King account using another email, and I would like to use it as I dont want to use my FB email anymore.

I'll see if the support team can assist me with this. Thank you for your response!

Raiser0607

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2926784#Comment_2926784

Thank you for your response. I will try and send another message to support, because I did send them 2 messages and I only received the same replies, which to go to discussions on King. Thank you very much!

Pitty_Kitty

Hello @Raiser0607 and welcome to Soda community

When 2 accounts merge, they become one. This means you can access your game progress by using both email addresses.

Unfortunately this process cannot be undone but you can still play the game as usual and use any of the 2 email address to log in to your account

If the accounts merged are a Facebook accout (created on FB) and King account (created on Soda app) this might be a good thing for you. If FB platform has issues and you can't log in, you can switch to King account log-in and keep playing on Soda app right where you left off

LoFiGummy

Hi there @Raiser0607 and welcome!

For these sort of requests I would recommend sending a message with the support form, and include the information:

Email of the old account
Email of the new account
PlayerID of both accounts (if possible)
Where you were in the game

You should be able to get a response if you go to the "Contact Us" page regarding this.

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

LoFiGummy

Hi there @Raiser0607 and welcome!

For these sort of requests I would recommend sending a message with the support form, and include the information:

Email of the old account
Email of the new account
PlayerID of both accounts (if possible)
Where you were in the game

You should be able to get a response if you go to the "Contact Us" page regarding this.

All comments

LoFiGummy

Hi there @Raiser0607 and welcome!

For these sort of requests I would recommend sending a message with the support form, and include the information:

Email of the old account
Email of the new account
PlayerID of both accounts (if possible)
Where you were in the game

You should be able to get a response if you go to the "Contact Us" page regarding this.

Pitty_Kitty

Hello @Raiser0607 and welcome to Soda community

When 2 accounts merge, they become one. This means you can access your game progress by using both email addresses.

Unfortunately this process cannot be undone but you can still play the game as usual and use any of the 2 email address to log in to your account

Raiser0607

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2926784#Comment_2926784

Raiser0607

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2926787#Comment_2926787

I'll see if the support team can assist me with this. Thank you for your response!

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Need help with the Soda? Ask your question or check for answers here.
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