Level 6616

clogs

Help me please, I am on level 6616 and used my 10 coins to complete the level but the game froze and closed down the game meaning I lost my coins and the game. Is there a way I can complete the game again or get back my coins I lost? I’m really enjoying the new levels and I cannot wait to see what level 7000 and above looks like.

Yosca

Welcome to Soda Community @clogs

I am sorry this happened to you! Unfortunately we cannot handle purchase issues in the Community, due to personal information, but Player Support can. If you happen to play on a mobile device or Windows app, you can contact directly from the device.  That way Player Support will automatically get your purchase history and transactions. All you need to do is:

- Tap on the blue gear

- Tap on the ? mark

- Tap on “My Purchases“

-  Choose and tap on a topic that is closest to your question/issue

- Scroll down to the bottom and tap on "Contact Us"

If you don’t play on mobile or Windows app, please contact Player Support Team 👉 here  Describe briefly your complaint, and don’t forget to mention your Game ID, 👉 here  is how to find it.

Hope this helps 🙂

clogs

Thanks so much for helping me Yosca. I really appreciate 😀