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Just purchase $2.99 but charge me $16.29 and didnโt get my item???๐ก
Welcome to Soda Community @kencheng0301
I am sorry about this. Please visit the Help Center guide ๐ My purchases
Click on the subject of your device (iOS, Android etc) that is closest to your question (e.g. I do not recognize the purchase, or I have been charged twice)
Let me know if you need more help ๐
Hi there @kencheng0301! I'm sorry to hear that but I hope we can solve it together!
Solving it can look different depending on your device, so it's good for us to know what you play Soda on! Are you playing on an Android, an iPhone/iPad or perhaps on a computer?
Also for these types of questions regarding payment, the quickest course of action is to contact the support. You can either do that in-game in the Settings, or by going to "Contact Us" here on the community page.
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Hi Soda fans! ๐ Some players have reported seeing a profile picture they didnโt choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. Whatโs happening? You may see a profile picture that isnโt yours You might not be able to change your avatar right now ๐ก Good to know: Thisโฆ
๐จ Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! ๐ ๐ How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game andโฆ
