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I am unable to access the internet from the IPad app. App works on all other devices and I have tried the iPad on several internets connections and the app still doesn’t connect.
If nothing works then I'm afraid the only effective solution is to reinstall Soda app 😔
Unfortunately, uninstalling the app will delete all your boosters (they're saved locally on your device).
Reinstalling the app can also delete recent progress you made while being offline due to this problem. If you have a King/ Facebook account, you'll be able to retrieve all the gold bars and progress you made before this problem arose.
It's not ideal at all but it will allow you to play normally again.
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If you progress is partially or entirely lost after reinstalling the app, create an account if you don't have one already and contact Player Support so they can manually restore your progress on your account:
How to contact Player Support: open soda app - visit settings- click "?" Icon- visit "my game progress"- "how do I save progress"- scroll down and click "contact us". Please be sure to select the correct topics: "Lost progress or items" and "I lost my progress". Explain your problem, add your current level and send.
If you lost purchased items that you didn't use, you may ask Player Support for a replacement. More infos here
I'm sorry for the late reply. Thanks for confirming @Sherry_Lane
If you see "there was a connection error, try again in a bit" , I can suggest you try this trick to see if it works, it helped me 1 out of the 2 times it happened to me
Additionally you could check for Soda app updates - clear cache and try these steps from Help Center article:
Yes
Hello @santafe60 and welcome to Soda community!
Do you see this error message in profile settings?
thanks
need help with Level 3117. If I can't get trough, I will delete my game. after nearly 250 attempts and day 3 of battle
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Hello, While I was selecting a Four In A Row tile, I saw the exact same profile picture of mine in use by someone else (of the two other auto-assigned teammates for it) named king1519, and I believe they had taken it without my permission (likely from Facebook). My PFP created nearly ten years ago back in 2016: My account…
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
When I moved candy crush soda from windows 10 lap top to windows 11 lap top. My game level changed to right level but my day level went to day one instead 1285
Tento comprar pela loja do jogo e não consigo fala que não tenho saldo sendo que já usei o código que comprei e aparece o valor, quando tento comprar da isso.
I want to know when you going to put back the main menu of candy back candy crush soda? Because candy crush saga has brought back their main menu screen From courtney1990
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
