Cake dome not releasing

Photina

Hi

I not being released from the cake done once a team mate releases all players. I cannot find the chefs hat either on any unplayed levels coming up?

Yosca

Welcome to Soda Community @Photina

I am sorry to hear this 😔. Please try troubleshooting to check if you can continue playing Bake a Cake.

Troubleshooting: provided you saved your progress with a King account, log out of the game - clear the cache -> not data  that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates - log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.

*Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

*Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data

Hope this helps.