Tengo 87 lingotes de oro y cada vez que los quiero usar me dice que la Tienda no está disponible ¿?

12lik

Tengo 87 lingotes de oro y cada vez que los quiero usar para comprar más vida o más movimientos el sistema me dice que la tienda no está disponible a pesar de tener buena conexión a internet. ¿Qué debo hacer?

Yosca

Welcome to Soda Community @12lik

I’m sorry to hear this. Let’s try some troubleshooting: provided you saved your progress with a King account, log out of the game - clear the cache -> not data  that will delete your boosters - power off your device for at least 10 seconds - restart your device - check for game and device updates - log back into the game - (re)play some levels. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.

*Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

*Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data