Shipmates

smessyrn

I’m having trouble getting my chances to fire at my opponents boats. I have lots of friends that are passing levels without me getting my chances to fire. I refresh and log in and out several times to see if the chances show up without success. This happened last week as well. However, at that time I thought it was fixed. Please resolve this as soon as possible.

Yosca

Welcome to Soda Community @smessyrn

Have you checked which version of ship mates you have? There is a version where you get ammo by playing levels yourself and a version that gives you ammo because your friends play levels. You can check the version by clicking on the “i” at the top left.

Have the friends that you have chosen as a crew completed levels? And you didn’t receive ammo from those crew members? I read that you regularly 'refresh' your game and still cannot fire shots 😕

You could try the troubleshooting; this can help remedy disruptions in the game: provided you saved your progress with a King account, log out of the game - clear the cache -> not data  that will delete your boosters - power off your device for at least 10 seconds - restart your device - check for game and device updates - log back into the game - (re)play some levels. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.

*Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

*Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data

Yosca

Welcome to Soda Community @smessyrn

Have you checked which version of ship mates you have? There is a version where you get ammo by playing levels yourself and a version that gives you ammo because your friends play levels. You can check the version by clicking on the “i” at the top left.

Have the friends that you have chosen as a crew completed levels? And you didn’t receive ammo from those crew members? I read that you regularly 'refresh' your game and still cannot fire shots 😕

You could try the troubleshooting; this can help remedy disruptions in the game: provided you saved your progress with a King account, log out of the game - clear the cache -> not data  that will delete your boosters - power off your device for at least 10 seconds - restart your device - check for game and device updates - log back into the game - (re)play some levels. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.

*Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

*Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data