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I had asked a question earlier about my hard drive.

MonicaMoon3
MonicaMoon3 Posts: 2

Level 1

I guess what i wanted an answer to was why don't i have any Activities? Like the Bake a Cake,or the daily bonus. I do have the Weekly contest but that it. Also i did retain my gold and where i left off in the race but that's it. Can anyone help me with this part of the game? Thank you to who ever answers.

Answers

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008

    Hello @MonicaMoon3 and welcome to Soda community!

    You could check troubleshooting steps to help the game reconnect and display the events that are available for your game 🙂

    • Do you read a red connection error message ("there was a connection error, try again in a bit") when you visit profile settings in soda app? Let me know if you do have it because you can't log out and log in to your account. You can't contact King Player Support from your app too.

    If you don't see this kind of error message, please go ahead and:

    • check for Soda and device updates
    • check that your device has at least 2 GB of free storage
    • provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
    • you might need to repeat the steps above 3-4 times

    *it depends on on the type of the device. Read all details here.

    If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters

    If you own Apple mobile, visit Settings - Safari - Clear History and Website Data

    If you own a Kindle fire, check this out

    it's not possible to do in Microsoft app on computer

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