Why do I have the ads button in candy crush butscreen is black?

Kathy_Doud

THe button is there when I push it I see the curtain and then screen goes black and back to game

Pitty_Kitty

Hello @Kathy_Doud and welcome to Soda community!

I'm sorry to hear about this. Please also contact King Player Support directly from Soda app and report this so the dedicated team can investigate this.

• How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" Icon- visit "Privacy and Terms"- "How can I report an ad in my game?"- scroll down and click "contact us". To ensure a better service, please fill in the form by selecting "advert issues or reporting" and the subtopic that applies to your case the most. Follow the guide below to explain your problem and send.

How can I report an ad in my game?

Please always make sure to keep your game up to date with the latest version to not miss out on any new features