More games added to my ipad but not my android

slmtjensen

It says if your progress is different on 2 devices, log out . When I go to log out it says I will lose my progress. On my Ipad more games were added but they were not added on my android for Candy Crush Soda.

Pitty_Kitty

Please check troubleshooting steps and let me know if the issue persists afterwards:

• Do you read a red connection error message ("there was a connection error, try again in a bit") when you visit profile settings in soda app?

If you don't see this kind of error message, please go ahead and:

1. you play on Soda app: check for app updates
2. [you play on browser: check for browser updates here. Try different browser]
3. check for device software updates
4. check whether your device has at least 2 GB of free storage
5. provided you have a King account to save your progress: try to log out- close game - clear cache* - turn off device, wait a couple of minutes and turn it back on - open game - log in and pass any level to make sure you reconnected to the server
6. you might need to repeat the steps above 3-4 times

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• *It depends on device type:
• If you own Android mobile: open device Settings - Apps - Candy Crush Soda
  Saga - Storage - Clear Cache. Be careful not to click "clear data" which
  deletes your boosters