bonus points

kellystlawrence

i had over 600 days worth of rewards. switched phones and there all gone.

Pitty_Kitty

Hello @kellystlawrence and welcome to Soda community

Boosters and lives are saved on device local storage. They remain on the device they were first collected.

Levels and progress are saved on King servers so they can be retrieved anytime anywhere where you log in to your account.

If can't use items on your old device and some of them had been purchased, King offers replacement

• How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers:
  launch soda app - visit settings- click "?" Icon- visit "purchases and gold bars"- "why haven't I received my purchase"- scroll down and click "contact us". To ensure a better service, please fill in the form by selecting "Purchase Issues or Questions" and the subtopic that applies to your case the most. Explain your problem and send.