How to get Candy Crush Soda Saga game again

mikeyuk

Recently changed tablets, how to get Candy Crush Soda Saga.

Tried MS Store but that says not compatiable with processor even though processer is the same as other tablet

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/441840/how-to-get-candy-crush-soda-saga-game-again

Hello @mikeyuk🤗 A Warm Welcome to the King Community!

You are in Candy Crush Saga area right now!

But, no worries! I will send a request to move your question to the Soda Saga area. And, in the meantime, I will give a shout out to our Soda game Moderators @Yosca and @Pitty_Kitty to help you out!

Yosca

https://community.king.com/en/candy-crush-saga/discussion/441840/how-to-get-candy-crush-soda-saga-game-again

Welcome to Soda Community @mikeyuk

Depending on which device you use, you can download the Soda app from the Microsoft Store, App Store, and Google Play Store.

Visit the links below how to access the game:

Apple: App store, Android: Google Play, Windows, Amazon

mikeyuk

https://community.king.com/en/candy-crush-saga/discussion/comment/3018079#Comment_3018079

Tried these and no joy. Microsoft Store states it is not compatible with my pc processor. The game was on a Linx 1020 Tablet with an Intel Atom x5-Z8350 but had to have Windows 10 reinstalled and then no Candy Crush Soda Saga

mikeyuk

Below are the details of my tablet:

Device name DESKTOP-3IMOD5E
Processor Intel(R) Atom(TM) x5-Z8350 CPU @ 1.44GHz 1.44 GHz
Installed RAM 2.00 GB (1.87 GB usable)
Device ID E9D0FEBE-95F6-4308-95D0-9450517A063A
Product ID 00325-80000-00000-AAOEM
System type 32-bit operating system, x64-based processor
Pen and touch Pen and touch support with 10 touch points

Edition Windows 10 Home
Version 22H2
Installed on ‎29/‎03/‎2024
OS build 19045.4170
Experience Windows Feature Experience Pack 1000.19054.1000.0

Yosca

Hello again @mikeyuk

I am not tech savvy 😅 but do you have the latest version of Microsoft Visual C++ Redistributable installed? Windows needs the latest version of this component to be able to run Soda app.
You can click here to read the guide.

mikeyuk

https://community.king.com/en/candy-crush-saga/discussion/comment/3018235#Comment_3018235

Dowloanded and installed Microsoft Visual C++ Redistributable and tried again but MS Store still states it is not compatible with my processor.

I find this stange as it ran before on the same tablet before I had to have it repair.

Yosca

https://community.king.com/en/candy-crush-saga/discussion/comment/3018273#Comment_3018273

Let me ask the CM, maybe he knows 🤔

Pitty_Kitty

Hello @mikeyuk and welcome!

If you still experience a problem with Microsoft Store app then I advise you to contact Microsoft Support team and/or Microsoft community as they can best assist with a Microsoft product.

Alternatively I advise to contact a tech expert who is able to directly look into your device to better assess the situation and offer a solution.

Yosca

https://community.king.com/en/candy-crush-saga/discussion/comment/3018273#Comment_3018273

Hello again @mikeyuk

We think the best solution is to contact Microsoft Support as the error is shown in the Store. The only thing the CM added was that you might want to check if your drivers need to be updated as they may have been reset due to the repair.

mikeyuk

https://community.king.com/en/candy-crush-saga/discussion/comment/3018313#Comment_3018313

I have just searched the Microsoft Store for Candy Crush Soda Saga but the search only found Candy Crush Saga and similar. No result for Candy Crush Soda Saga itself. Could be that Microsoft must have removed it and the Windows link above go to an old page for it.