Store

llvaughn10

I can't access thenstore to use my purchased gold bars. This has been ongoing for about a week.

Yosca

Welcome to Soda Community @llvaughn10

I am sorry to hear this! Try to log out of your game, clear cache (not data!) check for game and device updates and log back in. Also make sure you have at least 2GB free memory storage and a strong and stable internet connection.
*Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

*Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data