Kimmy’s egg hunt

iankim

on Kimmy’s egg hunt I was at 16000 and something. Well above my opponents. But unfortunately I did not receive my rewards. Now it is on a new Kimmy’s Candy hunt. Can anyone help me?

Yosca

Sorry to hear this @iankim

Please try to force close your apps, turn off your device for at least 10 seconds, restart your device. Check for any device or app updates and ensure you have at least 2GB free memory storage to run the game smoothly. 

If that didn’t help please contact King Player Support for this. They are able to send you the rewards 🙂

If you happen to play on Windows app, you can contact directly from the device:

• click on the blue gear
• click on question mark
• click on “technical and connection issues”
• click on “thanks for reaching out”
• scroll down to “contact us” select topic “events or features issues” subtopic “I didn’t receive my reward”

If you don’t play on Windows app, please contact Player Support Team 👉 here  Describe briefly your complaint, and don’t forget to mention your Game ID, 👉 here  is how to find it.