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Why am I not getting level pins?

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DixieDane
DixieDane Posts: 1 Newbie

Why am I not getting level pins

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  • Yosca
    Yosca Posts: 15,531 Soda Moderator
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    Welcome to Soda Community @DixieDane

    Do you mean it doesn't show that you've completed a level? Can you elaborate a little more? You might try troubleshooting: provided you saved your progress with a King account, log out of the game - clear the cache ->ย not dataย ย that will delete your boosters - power off your device for at least 10 seconds - restart your device - check for game and device updates - log back into the game, you may repeat this a few times. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.

    Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not dataโ—๏ธ)

    Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data

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